Service Request Ticket - # 49502

Service Request Information

CONTACT Name Garrison, Jodie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2013 09:06 AM
Department Creative Arts/Art Phone 88027
Location Email garrisonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120399[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C2VJ71Y2DTY3 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.12 (macOS Sierra) Software

Wired NIC A8:20:66:0F:69:E1


Wireless NIC 20:C9:D0:BC:6D:71


Bluetooth NIC 20:C9:D0:BC:6D:72

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 12, 2013 09:26 AM 
Status changed from (4) On Hold to (5) Completed
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Dale Goodell Feb 05, 2013 03:52 PM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Jan 29, 2013 02:13 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Jan 29, 2013 02:13 PM 
Task reassigned to Dale Goodell.
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Lacey Davis Jan 29, 2013 12:14 PM 
the equipment has been moved to the shelf across
from the restroom.
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Lacey Davis Jan 29, 2013 09:06 AM 
An apple laptop needs to be setup and delivered to
Jodie Garison in CH 310. This is a GFA Setup. The
new laptop W# is 20120399[Edit Inv]. The old laptop W# is
20080175[Edit Inv]. The equipment is located on the counter
in the inventory area.
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