Service Request Ticket - # 49510

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2013 12:21 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100947[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK105257 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:A6:64

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 31, 2013 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 31, 2013 03:44 PM 
Restarted the VDI machine
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Adam Fyffe Jan 31, 2013 08:40 AM 
Task reassigned to Adam Fyffe.
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Joshua Johnson Jan 29, 2013 12:21 PM 
There is a computer that is getting a Trust Error
message and is not letting anyone log into the
computer. The computer has been restarted and
still is not working. The computer is a WYSE unit
and is located in HL 108

88881
pagell@wou.edu
HL 117
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