Service Request Ticket - # 49511

Service Request Information

CONTACT Name Daniel, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2013 01:05 PM
Department Humanities Division Phone 88378
Location Email daniels@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090911[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. QP0161RA5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS MAC OS X 10.6 (Snow Leopard) Software Microsoft Office for Mac 2008 from P0074772

Wired NIC 34:15:9E:29:02:B0


Wireless NIC D8:30:62:4B:F0:37


Bluetooth NIC 7C:6D:62:95:4E:80

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Adam Fyffe Jan 31, 2013 03:29 PM 
Task reassigned to Megan Eichler.
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Adam Fyffe Jan 31, 2013 03:29 PM 
Task reassigned to Megan Eichler.
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Adam Fyffe Jan 31, 2013 03:29 PM 
Turned off some hot keys that switches pages on
keyboard and also ran updates
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Megan Thibeault Jan 31, 2013 11:49 AM 
She will be in her office today after 2pm.
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Lexie Widmer Jan 29, 2013 01:05 PM 
She will be in an application and it will switch
to another window.  For example, she will  be
writing an email and then it will switch her to
another page in the email system.  

She has power cycled the computer and is using
Firefox.
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