Service Request Ticket - # 49515

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2013 02:27 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080414[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 6X96JH1 Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 6X96JH1 Location Going to PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067910 installed as Offcie Pro 2003

Wired NIC 00:21:70:B1:3A:1D


Wireless NIC 00:21:5C:7D:7A:A9

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 31, 2013 04:28 PM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Jan 31, 2013 04:28 PM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Jan 31, 2013 04:28 PM 
Had to rebind it
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Lexie Widmer Jan 29, 2013 02:27 PM 
Refer to SR 48215.

****This is an email****
This laptop is one we check out to students. We
just had work done on it and it was brought back
yesterday. Now we can¿t log into it at all. It
says the computer account not found. I have taken
this out of service and it is in Chelsee¿s office.

 

Angie Barry

Office Coordinator

Student Leadership & Activities

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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