Service Request Ticket - # 49517

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2013 03:37 PM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091328[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53H0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819, Adobe Acrobat Pro XI(v.11) from P0093895

Wired NIC B8:AC:6F:83:F4:DD

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 08, 2013 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 07, 2013 08:49 AM 
Scheduled for Friday, 2/8, 9:30 am - 11:30 am.
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Dale Goodell Feb 07, 2013 08:49 AM 
LouAnn has multiple email accounts that she needs
to be synced with Outlook.
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Lori Burgeson Jan 29, 2013 03:37 PM 
LouAnn has WinXP on an OptiPlex 960 and would need
Win7 installed since XP will no longer be
supported by Microsoft.
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