Service Request Ticket - # 49525

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2013 11:25 AM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090485[Edit Inv] (opens in a new window) Bldg/Room HWC
Service Tag Description Apple MacBook Pro, 13-inch, aluminum #Z0GK
Serial No. SW894318766H Location Head Coach

CPU Intel Core 2 Duo 2.26( 3MB L2, 1066MHz)


OS Unknown Software Microsoft Office MAC 2008 from P0072655,TRANSFERED TO KATHERINE'S new laptop JULY2013: Adobe Photoshop Extended CS4 Mac from P0074268

Wired NIC 64:B9:E8:BF:83:78


Wireless NIC 00:26:BB:16:80:56


Bluetooth NIC 60:FB:42:76:F9:B7

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 31, 2013 09:21 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 31, 2013 09:21 AM 
set up
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Adam Fyffe Jan 31, 2013 08:24 AM 
Task reassigned to Adam Fyffe.
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Paul Gutzman Jan 31, 2013 08:00 AM 
She called to let us know that she will not be in
the office today until 9am.
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Katie Halvorson Jan 30, 2013 11:26 AM 
She will be in tomorrow.  That will work better
than Monday and will have her computer there all
day and she will be in and out.
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Katie Halvorson Jan 30, 2013 11:25 AM 
She would like her local printer hooked up to her
MAC.  The printer name is Mark Twain 

She will have the computer in her office on Monday
and will be in and out but the computer will be
available to get connected to the printer.  She
had her MAC re imaged recently.
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