Service Request Ticket

Service Request Information

CONTACT	Name	Jaskoski, Kelly	Date	Jan 31, 2013 10:09 AM
	Department	Financial Aid	Phone	88774
	Location		Email	jaskoskk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20040886 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP LaserJet 2420 Printer # Q5956A
	Serial No.	cndjb08761	Location	PDR
	Model	Q5956A	Hostname
	Notes	Up to 1200 x 1200 dpi Up to 28 ppm (A4)/30 ppm (letter) Input trays - 100-sheet multipurpose tray 1, 250-sheet tray 2; Output trays - 100-sheet rear output bin, 250-sheet top output bin	Ink/Toner Refill

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Jan 31, 2013 10:28 AM	Task reassigned to Adam Fyffe.	Add Attachment
Adam Fyffe	Jan 31, 2013 10:28 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Jan 31, 2013 10:28 AM	Located in UCS now	Add Attachment
Katie Halvorson	Jan 31, 2013 10:13 AM	They are locked up in the basement. They need to contact Kelly to unlock it. Can find her AD310 or call before heading over and she can meet you down there.	Add Attachment
Katie Halvorson	Jan 31, 2013 10:09 AM	Two HP laser Jet 2420 printer need to be picked up for PDR 20040886 and 20040884 Looks like they are in AD310	Add Attachment