Service Request Ticket - # 49531

Service Request Information

CONTACT Name Wagner, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2013 10:22 AM
Department Financial Aid Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080921[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHzFSB
Serial No. F04C4J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Microsoft Office 2007 Pro Plus license from P0070150 installed as Office Pro 2003, transfered from W#20030767 Adobe Acrobat Pro v7 from P0059145, STATA SE12 single user license from VISA2012003072

Wired NIC 00:24:E8:0B:35:7D

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 31, 2013 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 31, 2013 11:05 AM 
He now has admin rights
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Adam Fyffe Jan 31, 2013 10:49 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Jan 31, 2013 10:22 AM 
He is trying to download software for his card
reader and needs admin rights.  When he tries to
use the software it says he doesn't have admin rights.

wagnerj
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