Service Request Ticket - # 49539

Service Request Information

CONTACT Name Martinez, Ruby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2013 08:31 AM
Department Multicultural Student Services Phone 88424
Location Email martiner@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090557[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 725VFK1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 725VFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:73:CC:08

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Megan Thibeault Feb 01, 2013 09:30 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 01, 2013 09:30 AM 
Task reassigned to Dyl Karbia.
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Megan Thibeault Feb 01, 2013 09:30 AM 
Ran an anti virus and deleted what was detected.
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Paul Gutzman Feb 01, 2013 08:31 AM 
When she tries to use google chrome, it gives here
a message to kill the page when she opens it or
when she tries to open a new tab.  Internet
Explorer is working though.
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