Service Request Ticket - # 49542

Service Request Information

CONTACT Name Maty, Siobhan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2013 12:10 PM
Department Health & Exercise Science Phone 88175
Location Email matys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110660[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox P3250/D Monochrome Laser Printer
Serial No. MXV102264 Location PDR 2023 Giveaway

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity Ink/Toner Refill
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Feb 13, 2013 01:06 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Feb 12, 2013 04:58 PM 
She is available tomorrow till 2 with a meeting at
11:00.  Thursday from 11-12 and Friday from 11-12
and 1-5.  Tomorrow is preferable as she needs to
print midterms.
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Adam Fyffe Feb 11, 2013 12:21 PM 
88175, Left VM again
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Adam Fyffe Feb 08, 2013 04:06 PM 
Left VM
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Adam Fyffe Feb 04, 2013 08:18 AM 
Left VM
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Adam Fyffe Feb 01, 2013 12:22 PM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Feb 01, 2013 12:10 PM 
When she tries to print, printer acts like it is
printing but nothing is ever going through. 
Nothing is stuck in her queue and printer goes
back to "ready" when she prints.  The print jobs
are not being completed.  She has tried messing
with the paper getting grabbed and has unplugged
and turned off but still having the same issue.
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