Service Request Ticket - # 49546

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2013 08:39 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090475[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405270 Location PDR

Model 8860/DN Hostname psychlab.wou.edu
Notes IP: 140.211.116.123 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:AE:CE:31

TECHS Submitted by Benjamin Arriola Contact barriola10@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Feb 04, 2013 08:52 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Feb 04, 2013 08:52 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Feb 04, 2013 08:52 AM 
SR 49522 is a duplicate of this ticket.  Please
refer to 49522.
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Benjamin Arriola Feb 04, 2013 08:39 AM 
I'm not sure what is wrong with it. Tempted to
turn it on and find out, but I will leave that to
the techs.
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