Service Request Ticket - # 49561

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2013 09:19 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB907016E Location PDR

Model P3600/DN Hostname ed-gondor.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER MAINT: Phaser3600 Fuser unit from VISA2013003841 JAN2014 SR52603; Maint Kit from VISA2015004810 OCT2015 SR58333 IP: 140.211.118.29 Ink/Toner Refill std blk:106R01370, High blk: 106R01371
TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Feb 06, 2013 09:56 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Feb 06, 2013 09:56 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Feb 06, 2013 09:56 AM 
This printer is now added to the Banner side
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Adam Fyffe Feb 05, 2013 03:56 PM 
Needs to have Gondor added to GTVPRNT directory
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Adam Fyffe Feb 05, 2013 03:00 PM 
Task reassigned to Adam Fyffe.
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Joshua Johnson Feb 05, 2013 09:19 AM 
Computer 20090955[Edit Inv] and computer  20101151[Edit Inv] will not
print to printer 20101248[Edit Inv] (gondor) when trying to
print from banner. This has only started to happen
since they have received the new printer. The
printer has only been in the office for a week or two.

The printer is located in ED 202.

Darla Campbell
ED 202H
88788
canpbeld@wou.edu
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