Service Request Ticket - # 49579

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2013 02:59 PM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090781[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 9050dn Printer #Q3723A#ABA
Serial No. JPRC9C90F2 Location PDR

Model Q3723A Hostname buzz.wou.edu
Notes Additional 256MB from P0073732, maintenance repair of Feed Kit LJ 9000/9050from P0079899 May 2011, maint repair- Maintenance Kit from P0081103 June 2011 SR43084, Maint Kit from P0088175 DEC2012 SR49126, MAINT Kit from VISA2012003471 MAY2013 SR50567 Ink/Toner Refill

Wired NIC 00:23:7D:91:F8:F6

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Feb 07, 2013 09:07 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Feb 07, 2013 09:07 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Feb 07, 2013 09:07 AM 
Power cable was slightly unplugged.  Test print
was successful.
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Lexie Widmer Feb 06, 2013 02:59 PM 
Name: Buzz
AD 101;
There is an red attention light on and the screen
is blank.  it is not printing.  They have power
cycled it.
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