Service Request Ticket - # 49601

Service Request Information

CONTACT Name Wagner, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2013 02:14 PM
Department Financial Aid Phone
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20080921[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHzFSB
Serial No. F04C4J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Microsoft Office 2007 Pro Plus license from P0070150 installed as Office Pro 2003, transfered from W#20030767 Adobe Acrobat Pro v7 from P0059145, STATA SE12 single user license from VISA2012003072

Wired NIC 00:24:E8:0B:35:7D


TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public

Entered by Date Memo
Andrew Gandara Feb 18, 2013 09:23 AM
Task reassigned to Andrew Gandara.
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Andrew Gandara Feb 18, 2013 09:23 AM
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Feb 18, 2013 09:23 AM
Ran ccleaner. Scanned with superanti. Didn't find anything. Told 
him to let us know if it happens again
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Andrew Gandara Feb 13, 2013 09:10 AM
Left VM
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Lexie Widmer Feb 11, 2013 02:14 PM
He was in his email and an inappropriate pop up
came onscreen.  He was concerned that something
may have infected his computer.  

He is available till 3:30 and here all day Wednesday.

Phone: 89123
Admissions Rm 414
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