Service Request Ticket - # 49605

Service Request Information

CONTACT Name Ainsworth, DeAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2013 10:09 AM
Department Financial Aid Phone 88681
Location Email ainswod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110859[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G905V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:25:2F:3E

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 11, 2013 11:54 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 12, 2013 10:14 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Feb 12, 2013 10:14 AM 
Task reassigned to Dale Goodell.
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Lacey Davis Feb 12, 2013 10:09 AM 
A dell computer and monitor need to be setup and
delivered to DeAnn Ainsworth in AD 308B. The new
computer W# is 20110859[Edit Inv] and the new monitor W# is
20110977[Edit Inv]. The old computer W# is 20080587[Edit Inv] and the
old monitor W# is 20080602[Edit Inv]. DeAnn wants to have
dual monitors. The equipment is located on the
counter in ITC 008. The financial aid office wants
to wait until the week of February 25th to deploy
the new computers.
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