Service Request Ticket - # 49606

Service Request Information

CONTACT Name Kirk, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2013 10:19 AM
Department Financial Aid Phone 88679
Location Email fossumd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110860[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BV25V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:16:85

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 08, 2013 03:48 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Feb 12, 2013 10:28 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Dale Goodell Feb 12, 2013 10:28 AM 
Task reassigned to Dale Goodell.
 Add Attachment
Lacey Davis Feb 12, 2013 10:19 AM 
A Dell computer and monitor (GFA) need to be setup
and delivered to Donna Kirk in AD 309. Donna wants
a dual monitor. The new computer W# is 20110860[Edit Inv]
and the new monitor W# is 20110974[Edit Inv]. The old
computer W# is 20080588[Edit Inv] and the old monitor W# is
20080603[Edit Inv]. The Financial aid office wants to wait
until the week of Feb 25th to deploy the GFA
setups. The equipment is located on the counter in
ITC 008.
 Add Attachment