Service Request Ticket - # 49608

Service Request Information

CONTACT Name Alapai, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2013 10:40 AM
Department Financial Aid Phone 88684
Location Email alapaiv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110862[Edit Inv] (opens in a new window) Bldg/Room NS 202
Service Tag 2BS45V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BS45V1 Location Lab 202

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:04:F6

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 11, 2013 08:30 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 12, 2013 10:45 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Feb 12, 2013 10:45 AM 
Task reassigned to Dale Goodell.
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Lacey Davis Feb 12, 2013 10:40 AM 
A GFA dell computer and monitor need to be setup
and delivered to Valerie Alapai in AD 307. New
computer W# 20110862[Edit Inv]. New monitor W# 20110976[Edit Inv]. Old
computer W# 20080590[Edit Inv]. Old monitor W# 20080605[Edit Inv].
Valerie wants a dual monitor station. The
Financial aid office wants to wait until the week
of Feb 25th to receive the new stations. The
Equipment is located on the counter in ITC 008.
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