Service Request Ticket - # 49609

Service Request Information

CONTACT Name Cooper, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2013 10:49 AM
Department Financial Aid Phone 88793
Location Email cooperc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110863[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G445V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446;

Wired NIC 18:03:73:26:2A:3C

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 12, 2013 03:30 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 14, 2013 10:30 AM 
Machine is ready to setup.  We're waiting for
high-speed parallel-to-USB printer cable to
connect the new machine to the LJ 9000 printer in
her area.
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Dale Goodell Feb 12, 2013 10:55 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Feb 12, 2013 10:55 AM 
Task reassigned to Dale Goodell.
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Lacey Davis Feb 12, 2013 10:49 AM 
A GFA dell computer and monitor need to be setup
and delivered to Cindy Cooper in AD 307. The new
computer W# is 20110863[Edit Inv] and the new monitor W# is
20110983[Edit Inv]. The old computer W# is 20080591[Edit Inv] and the
old monitor W# is 20080606[Edit Inv]. The Financial aid
office wants to wait until the week of Feb 25th to
receive the GFA stations.The equipment is located
on the counter in ITC 008.
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