Service Request Ticket - # 49610

Service Request Information

CONTACT Name Wolfe, Gail   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2013 12:04 PM
Department Financial Aid Phone 88682
Location Email wolfeg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110864[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BZZ4V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:1B:73

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 11, 2013 08:41 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 12, 2013 12:09 PM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Feb 12, 2013 12:09 PM 
Task reassigned to Dale Goodell.
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Lacey Davis Feb 12, 2013 12:04 PM 
A GFA dell computer and monitor need to be setup
and delivered to AD 308. Gail Wolfe is the contact
for this request because there is nobody assigned
to  room 308. The new computer W# is 20110864[Edit Inv] and
the new monitor is W# 20110982[Edit Inv]. The old computer
W# is 20080592[Edit Inv] and the old monitor W# is 20080607[Edit Inv].
The financial aid office wants to wait until the
week of Feb 25th to receive the GFA sets. The
equipment is located on the counter in ITC 008.
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