Service Request Ticket - # 49611

Service Request Information

CONTACT Name West, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2013 12:14 PM
Department Financial Aid Phone 88476
Location Email westr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110865[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BV75V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:10:D6

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 08, 2013 01:58 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 12, 2013 01:26 PM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Feb 12, 2013 01:26 PM 
Task reassigned to Dale Goodell.
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Lacey Davis Feb 12, 2013 12:14 PM 
A GFA dell computer and monitor need to be setup
and delivered to Ryan West in AD 308C. New
computer W# 20110865[Edit Inv]. New monitor W# 20110981[Edit Inv]. Old
computer W# 20080593[Edit Inv]. Old computer monitor W#
20080608[Edit Inv]. Ryan wants a double monitor station. The
financial aid office wants to wait until the week
of Feb 25th to get the new stations. The equipment
is located on the counter in ITC 008.
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