Service Request Ticket

Service Request Information

CONTACT	Name	Ancheta, Steve	Date	Feb 12, 2013 02:35 PM
	Department	Athletics	Phone	88295
	Location		Email	anchetas@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090359 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
	Serial No.	SQP9190380TG	Location	PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641
	Wired NIC	00:25:4B:AF:93:88
	Wireless NIC	00:24:36:B5:3B:26
	Bluetooth NIC	00:25:00:CB:33:83

TECHS	Submitted by	Lexie Widmer	Contact	lwidmer11@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Andrew Gandara	Feb 28, 2013 11:03 AM	Task reassigned to Self Resolved.	Add Attachment
Andrew Gandara	Feb 28, 2013 11:03 AM	Task reassigned to Self Resolved.	Add Attachment
Andrew Gandara	Feb 28, 2013 11:03 AM	Called and he said he logged in the next day and it worked.	Add Attachment
Adam Fyffe	Feb 22, 2013 12:36 PM	Task reassigned to UCS Tech.	Add Attachment
Adam Fyffe	Feb 20, 2013 01:17 PM	Left VM	Add Attachment
Adam Fyffe	Feb 20, 2013 08:59 AM	Task reassigned to Adam Fyffe.	Add Attachment
Adam Fyffe	Feb 20, 2013 08:36 AM	Task reassigned to UCS Tech.	Add Attachment
Adam Fyffe	Feb 18, 2013 09:13 AM	Task reassigned to Adam Fyffe.	Add Attachment
Adam Fyffe	Feb 18, 2013 09:13 AM	Emailed for availability.	Add Attachment
Andrew Gandara	Feb 13, 2013 10:02 AM	Left VM	Add Attachment
Dyl Karbia	Feb 13, 2013 08:41 AM	Left VM	Add Attachment
Lexie Widmer	Feb 12, 2013 02:35 PM	Trying to getting into Firefox, but it says "Sorry, Firefox has crashed." He has power-cycled it, but that didn't help. Available all day today, tomorrow from 11-1:30, 3-5.	Add Attachment