Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Feb 12, 2013 03:25 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060572 (opens in a new window)	Bldg/Room	CH 303
	Service Tag		Description	Epson Stylus Photo R1800 Printer #C11C589011
	Serial No.	GJXE090698	Location	CH303 ART Lab -Was in ITC104A
	Model	c11c589011	Hostname
	Notes		Ink/Toner Refill

TECHS	Submitted by	Lexie Widmer	Contact	lwidmer11@wou.edu	88925
	Primary Technician		Contact	lwidmer11@wou.edu	88925

Entered by	Date	Memo
Lexie Widmer			Email Public
Entered by	Date	Memo
Lexie Widmer	Feb 25, 2013 02:52 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lexie Widmer	Feb 25, 2013 02:52 PM	Talked to Naomi at the Art Department. They did not know about the issue. I did tell them that we could install cartridges if they would like but not provide them as well as connect a specific computer to that printer. They did not want to take any action at this time.	Add Attachment
Lexie Widmer	Feb 25, 2013 01:08 PM	The printer is in room 303. It is not a student lab printer.	Add Attachment
Lexie Widmer	Feb 18, 2013 12:51 PM	John Chadborne called it in. 503.689.4365	Add Attachment
Adam Fyffe	Feb 18, 2013 09:11 AM	Task reassigned to Lexie Widmer.	Add Attachment
Adam Fyffe	Feb 18, 2013 09:11 AM	Cant find location of printer, can u recontact and get location	Add Attachment
Lori Burgeson	Feb 14, 2013 11:32 AM	Task reassigned to UCS Tech.	Add Attachment
Laven Voth	Feb 14, 2013 10:20 AM	Task reassigned to Lori Burgeson.	Add Attachment
Paul Gutzman	Feb 12, 2013 04:18 PM	Task reassigned to UCS Tech.	Add Attachment
Paul Gutzman	Feb 12, 2013 04:18 PM	There is no ink/toner refill marked for this printer and I cannot find any epson refills in the lab at all.	Add Attachment
Lexie Widmer	Feb 12, 2013 03:25 PM	He thinks its the lab-ch311 or the one right next to it. Campbell Hall 303	Add Attachment