Service Request Ticket - # 49636

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2013 10:50 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040054[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 600m, 2.0GHz, 14.1-in SXGA+
Serial No. G0NDF51 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software MS Office from P00

Wired NIC 00:0F:1F:87:5A:AD


Wireless NIC 00:90:96:CD:24:17

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Apr 18, 2013 08:23 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jared Petersen Apr 18, 2013 08:23 AM 
Dropped off with Deb.
 Add Attachment
Lexie Widmer Apr 17, 2013 10:40 AM 
This can be dropped off tomorrow at anytime with
Cat McGrew or Deb.
Add Attachment
Jared Petersen Apr 17, 2013 09:38 AM 
Ghosted and set up with a general user account for the office.
Username: GeneralUser
Password: G3ner@lU5er!

Julie Harding on vacation for next 2 weeks. Kat (higher up in office) 
was in a meeting so left note to call us back to let us know when 
we can drop it off.
 Add Attachment
Andrew Gandara Apr 12, 2013 02:54 PM 
Task reassigned to Jared Petersen.
 Add Attachment
Jared Petersen Apr 11, 2013 08:10 AM 
Task reassigned to UCS Tech.
 Add Attachment
Laven Voth Apr 09, 2013 11:16 AM 
Task reassigned to Jared Petersen.
 Add Attachment
Adam Fyffe Feb 14, 2013 04:01 PM 
Task reassigned to Laven Voth.
 Add Attachment
Adam Fyffe Feb 14, 2013 04:01 PM 
turns out Laven has it
 Add Attachment
Adam Fyffe Feb 14, 2013 03:53 PM 
Task reassigned to Adam Fyffe.
 Add Attachment
Katie Halvorson Feb 14, 2013 10:50 AM 
She brought in a computer that hasn't been used in
5 years and would like it to be accessible and
upgraded so they can use it for general use at the
Provost office.

She would like the log-in/password changed to
something for general use at the office.

Computer is sitting up front for whoever get this
task.
 Add Attachment