Service Request Ticket - # 49646

Service Request Information

CONTACT Name Brannan, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2013 10:01 AM
Department Behavioral Sciences Division Phone 14200
Location Email brannand@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110132[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34TJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007, HLM 7 WIN license from VISA2012003381

Wired NIC 78:2B:CB:B3:91:24

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Andrew Gandara Feb 18, 2013 02:50 PM 
Task reassigned to Dyl Karbia.
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Andrew Gandara Feb 18, 2013 02:50 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Feb 18, 2013 10:18 AM 
Task complete
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Laven Voth Feb 15, 2013 01:28 PM 
Dyl went and looked into this, but they were not
in the office.
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Paul Gutzman Feb 15, 2013 10:01 AM 
Computer will play cds but not dvds. She has tried
multiple dvds and none will read.
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