Service Request Ticket - # 49650

Service Request Information

CONTACT Name Harris, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2013 09:33 AM
Department Health & Exercise Science Phone 88516
Location Email harrisb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080485[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 59JNPH1 Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 59JNPH1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 , transfer from W#20030664 Macromedia Studio MX 2004 from P0052515, Pre 2000 Filemaker Pro 5.0

Wired NIC 00:21:70:6F:D9:E8

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Feb 28, 2013 11:46 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Feb 28, 2013 11:46 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Feb 28, 2013 11:46 AM 
Setup outlook connector. Gave him a DVI to VGA adaptor and setup 
TV.

Jared helped!
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Andrew Gandara Feb 28, 2013 11:06 AM 
Needs TV setup to computer also
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Andrew Gandara Feb 28, 2013 11:04 AM 
Left VM
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Andrew Gandara Feb 21, 2013 10:44 AM 
Left VM
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Nicole Crane Feb 18, 2013 09:34 AM 
Contact number: 503-339-6221
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Nicole Crane Feb 18, 2013 09:33 AM 
He would like to have his computer hooked up to 
his tv. He also would like us to connect his 
gmail account to outlook on his computer.
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