Service Request Ticket - # 49655

Service Request Information

CONTACT Name McGrew, Cat   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2013 01:29 PM
Department VP Academic Affairs/Provost Phone 88674
Location Email mcgrewc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20080668[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag F3P4WF1 Description Dell Latitude E6400, 2.53GHz, 6M, 1066MHz FSB
Serial No. F3P4WF1 Location PDR Bin

CPU Intel Core 2 Duo T9500(2.6GHz/800MHzFSB/6ML2cache)


OS Unknown Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0069163 installed as Office Pro 2003

Wired NIC 00:21:70:E1:A5:4F


Wireless NIC 00:21:5D:CA:D7:02


TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public

Entered by Date Memo
Adam Fyffe Feb 20, 2013 12:59 PM
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Feb 20, 2013 12:59 PM
updated and dropped off
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Adam Fyffe Feb 20, 2013 11:54 AM
I have laptop, user added
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Adam Fyffe Feb 20, 2013 08:58 AM
Task reassigned to Adam Fyffe.
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Lexie Widmer Feb 18, 2013 01:29 PM
The laptop currently has a login for the
department administrator, but Cat needs to be able
to use the computer as well without using the
administrator's credentials.  She would also like
to make sure that an Office Suite is on the computer.

The computer is available for pick up at Admin 202
88674 from 9-2:30 tomorrow.  


Cell: 503.302.0974
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