Service Request Ticket - # 49660

Service Request Information

CONTACT Name Butler, Dennis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2013 07:57 AM
Department Writing Center Phone 88259
Location Email butlerd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120401[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C2VJ719CDTY3 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0087153

Wired NIC A8:20:66:0F:7E:22


Wireless NIC 20:C9:D0:C0:68:B3


Bluetooth NIC 20:C9:D0:C0:68:B4

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 19, 2013 03:12 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 19, 2013 10:31 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Feb 19, 2013 10:30 AM 
Task reassigned to Dale Goodell.
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Lacey Davis Feb 19, 2013 07:57 AM 
A GFA MacBook pro laptop needs to be setup and
delivered to Dennis Butler in the writing center
(APSC 301). The new laptop W# is 20120401[Edit Inv]. The old
lap top W# is 20080433[Edit Inv]. The laptop is located on
the shelf across from the restroom.
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