Service Request Ticket - # 49671

Service Request Information

CONTACT Name Sanchez-Bravo, Norma   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2013 12:19 PM
Department Admissions Office Phone 88193
Location Email sanchezn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090565[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71LRFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:8C:81

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Feb 19, 2013 03:51 PM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Feb 19, 2013 03:51 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Feb 19, 2013 03:51 PM 
uninstalled java 7
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Joshua Johnson Feb 19, 2013 12:19 PM 
Oracle version is too low pleas install bersion
1.1.8.2 or higher. She is not able to access banner. 

APSC 408
88193
sanchezn@wou.edu
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