Service Request Ticket - # 49678

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2013 04:35 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024608 Location PDR

Model 8870/DNM Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: Metered Code: 8986 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:04:BB

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Feb 22, 2013 01:04 PM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Feb 22, 2013 01:04 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Feb 22, 2013 01:04 PM 
unjammed
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Katie Halvorson Feb 22, 2013 11:07 AM 
She didn't know anymore than that as she isn't in
the lab.
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Katie Halvorson Feb 22, 2013 11:07 AM 
Task reassigned to UCS Tech.
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Katie Halvorson Feb 22, 2013 11:07 AM 
She would like someone to come check out the
printer because a student came to see her saying
it wasn't working.
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Dyl Karbia Feb 20, 2013 08:39 AM 
Task reassigned to Self Resolved.
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Lexie Widmer Feb 19, 2013 04:35 PM 
Room ED 111
WOU 20110217[Edit Inv]
Krusty Lab-ED111

Printer is jammed.
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