Service Request Ticket - # 49692

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2013 01:24 PM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101455[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 452WJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:3D:1D

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Feb 25, 2013 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Feb 25, 2013 09:08 AM 
Computer was reimaged using a library image.  It
is back in production.
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Lori Burgeson Feb 23, 2013 08:21 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Feb 23, 2013 08:21 AM 
Computer is being reimaged
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Katie Halvorson Feb 21, 2013 01:24 PM 
"User profile service failed to log on" error
comes up when anyone tries to log onto the
computer.  The computer has been restarted many
times and still having issue.  

117 right across from Janeanne.
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