Service Request Ticket - # 49696

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2013 02:25 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090516[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 727SFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871, FileMaker Pro 9 Advanced from P0066371, Adobe Web Premium CS5.5 WIN from P0084715

Wired NIC 00:26:B9:73:DA:E6

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Lexie Widmer Feb 21, 2013 02:42 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Feb 21, 2013 02:42 PM 
Task reassigned to Self Resolved.
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Lexie Widmer Feb 21, 2013 02:42 PM 
Mac saved in a different format and wouldn't
transfer to pc.
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Lexie Widmer Feb 21, 2013 02:32 PM 
Cindy Ryan.  The person who created the file.  
Laptop  20101085[Edit Inv].
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Lexie Widmer Feb 21, 2013 02:25 PM 
Powerpoint says it can't open the type of file
represented.  But it is a .ppt file.  Some
computers open it successfully and others don't. 
Waiting for the wou number of laptop it was saved
on.  Kimber is one of the people having issues
opening it 20090516[Edit Inv] . She would like someone to
come examine the file/computer to see if this
error could be taken care of.  

She is available from 8-5 every day.
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