Service Request Ticket - # 49698

Service Request Information

CONTACT Name Rezell, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2013 02:36 PM
Department University Computing Solutions Phone 88975
Location Email rezelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091244[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro, Two Quad-Core Intel Xeon #Z0G1
Serial No. H00213A320H Location PDR

CPU Two 2.26GHz Quad-Core Intel Xeon


OS Unknown Software MS Office 2008 from P0075227, Apple Final Cut Studio Acad from P0075224, Adobe CS5 Production Prem MAC from P0076330, Adobe CS6 Master Coll. for MAC from P0088808; Apple Final Cut Pro X VISA2013003966, Sony - 1x Content Browser (Download) from VISA2013003972, Apple Compressor v4.1.3 from VISA 2014004307; AdobeCC2015 transferred from W#20120647 FEB2016

Wired NIC 00:25:00:F4:E9:B1


Wired NIC E8:06:88:CA:08:E1


Bluetooth NIC 7C:6D:62:9B:A9:05

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Feb 28, 2013 10:21 AM 
Installed CS6 yesterday. Asked Dyl to run updates on it.
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Andrew Gandara Feb 27, 2013 09:46 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Feb 27, 2013 09:46 AM 
She is rendering files so going to wait 20 mins and then head over
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Tricia Flaherty Feb 21, 2013 02:36 PM 
The disk media will be on the shelf between the
restroom and my desk with a copy of this Service
Request.  When you are asked for Adobe ID please
visit this file on t:Drive for more info T:\Adobe
Creative Suite\Adobe CS6
Suites\AdobeIDREQ'DFORCS6INSTALL
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