Service Request Ticket - # 49723

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2013 07:57 AM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120140[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLH58V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494

Wired NIC 18:03:73:34:8A:92

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Feb 26, 2013 11:54 AM 
Task reassigned to Laven Voth.
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Laven Voth Feb 26, 2013 11:54 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Feb 26, 2013 11:54 AM 
Reimaged.  Seemed to be a corrupted OS, new image
works.
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Joshua Johnson Feb 26, 2013 07:57 AM 
****This is an email****

UCS Colleagues - we have a down computer in NS216,
WOU2012040  The machine is in a terminal windows
reboot loop.  Any assistance in getting the
machine back on line would be greatly appreciated.

s.t.

-- 
Steve Taylor, PhD, Professor of Geology
Chair, Division of Natural Sciences and Mathematics
Past Chair, Oregon State Board of Geologist Examiners

c/o Earth and Physical Science Department
Western Oregon University
345 N. Monmouth Ave.
Monmouth, OR  97361

email: taylors@wou.edu
web page: www.wou.edu/taylor
ph. 503-838-8398
fax 503-838-8072
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