Service Request Ticket - # 49725

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2013 09:53 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031446[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4200dtn
Serial No. susgns40088 Location PDR

Model Q2428A#ABA Hostname pop-ad-4200dtn.wou.edu
Notes Duplex; additional 500 sheet tray MAINT REPAIR: Maint kit for LJ4200 from P0088910 installed MARCH2013 on SR49725, LJ 4200 Transfer roller from P0092613 installed Nov 2013 on SR52408, LJ 4200 Maint Kit 110V refurb #Q2429A EXCHfrom P0096424 JAN2015 SR55779, HP LJ 4200 MaintKit#Q2429A(EXCHG) P0099752 SR58995 JAN2016 IP:140.211.117.21; PRINT MAINT: HP LaserJet 4200 Maintenance Kit #Q2429A, P0102302, OCT2016, SR61545 Ink/Toner Refill

Wired NIC 00:30:6E:FE:C7:12

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

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Lori Burgeson
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Entered by Date Memo
Lori Burgeson Apr 22, 2013 07:56 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Apr 22, 2013 07:56 AM 
Maintenance kit was installed in March.  Have not
heard of any problems happening since fuser was
replaced.  Task will be closed.
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Tricia Flaherty Apr 11, 2013 09:24 AM 
Lori, My records indicate that a Maint kit was
received March 6 and old fuser sent back already.
 I noticed this was still pending and wanted to
make sure it was actually done before I edit the
Notes and invoice the Maint kit.  
TRICIA
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Lori Burgeson Feb 26, 2013 09:53 AM 
New maintenance kit was ordered for printer.  PR#:
 6837
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