Service Request Ticket - # 49729

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2013 03:16 PM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031358[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software MS Office from P0047835 MathLab 6.5, Adobe Acrobat Pro v9 WIN from P0067126, PCTeX v:4.0

Wired NIC 00:0F:1F:A5:6D:35


Wireless NIC 00:90:96:B5:8E:99

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Mar 01, 2013 10:19 AM 
Task reassigned to Self Resolved.
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Katie Halvorson Mar 01, 2013 10:19 AM 
Task reassigned to Self Resolved.
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Katie Halvorson Mar 01, 2013 10:19 AM 
called and said he was able to install legally and
is now on WOU laptop for use.
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Dyl Karbia Mar 01, 2013 08:27 AM 
Left VM
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Andrew Gandara Feb 28, 2013 10:33 AM 
Left VM
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Tricia Flaherty Feb 26, 2013 03:16 PM 
installer is at T:\Adobe Acrobat\Acrobat 9 Pro
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Tricia Flaherty Feb 26, 2013 03:16 PM 
****This is an email****
Hi Tricia,

I hope this email finds you well!  Our
departmental laptop (WOU # 20031358) croaked, and
I am rebuilding it.  How do I go about getting
Adobe Acrobat on it?  I am willing to install it
myself; no problem.  Thanks Tricia,

Scott
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