Service Request Ticket

Service Request Information

CONTACT	Name	Hill, Kathy	Date	Feb 27, 2013 02:14 PM
	Department	College of Liberal Arts and Sciences	Phone	88271
	Location		Email	hillk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20111165 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell UltraSharp U2412M 24inch WFP Monitor
	Serial No.	CN0M2GCR742612562R8L	Location	PDR 2023 Giveaway

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Feb 28, 2013 03:46 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Feb 28, 2013 03:46 PM	Delivered	Add Attachment
Adam Fyffe	Feb 28, 2013 03:16 PM	wasnt there when i went by, ill try again soon	Add Attachment
Andrew Gandara	Feb 28, 2013 02:01 PM	Priority changed from (2) High Priority to (1) Highest Priority.	Add Attachment
Andrew Gandara	Feb 28, 2013 02:01 PM	Needs to get done today. Thanks!	Add Attachment
Laven Voth	Feb 28, 2013 10:01 AM	Task reassigned to Adam Fyffe.	Add Attachment
Tricia Flaherty	Feb 27, 2013 02:15 PM	24 inch display is on counter in front of my Desk	Add Attachment
Tricia Flaherty	Feb 27, 2013 02:14 PM	They are purchasing a 27 inch monitor but she will start work on Friday March 1st so we need to have the 24 inch temporarily setup for her use with an Apple laptop that she will bring to that location. Diane should have both Mini DisplayPort to DVI and VGA adapters that were purchased with laptop sw just need to leave DVI and VGA cables and she should be able to hookup on her own. Kathy Hill does not work Friday so they have asked that this be taken care by end of day Tuesday	Add Attachment