Service Request Ticket - # 49762

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2013 11:51 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080368[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630 2.5GHz 6M L2 800Mhz Dual Core
Serial No. J6DWCH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista Bus downgraded to WIN XP, Cyberlink Power DVD 8.0 and Roxio creator DE v9, MS Office Pro Plus 21007 from P0067558

Wired NIC 00:21:70:A4:AB:B7


Wireless NIC 00:21:5C:57:D3:99

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Mar 04, 2013 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Mar 04, 2013 09:40 AM 
Task complete
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Adam Fyffe Mar 04, 2013 08:53 AM 
Task reassigned to Dyl Karbia.
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Adam Fyffe Mar 04, 2013 08:26 AM 
Task reassigned to Adam Fyffe.
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Tricia Flaherty Mar 01, 2013 11:51 AM 
She has a very old monitor 17 inch display 
W#20030994[Edit Inv] and would like to see if we have
anything larger monitors she can use her with her
laptop and docking station.  Please let her know
the size of the monitor you find as she is looking
into buying a privacy screen for it
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