Service Request Ticket - # 49768

Service Request Information

CONTACT Name Smith, Rachel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2013 02:53 PM
Department Creative Arts/Art Phone 88340
Location Email smithra@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060411[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. STH67P5Z0C6 Location PDR

Model C8164A#A2L Hostname
Notes duplexing Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:F0:DC:82

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Benjamin Arriola May 08, 2013 12:32 PM 
Status changed from (1) Pending to (5) Completed
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Hannah Arriola Mar 05, 2013 08:04 AM 
We do not have any HP 31A or HP 31X printer 
cartridges, we need to order them.
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Katie Halvorson Mar 01, 2013 02:53 PM 
****This is an email****
Color Printer : HP Business Ink Jet 2800 : ITC104-2 
#20060411[Edit Inv]
Needs Ink.  The one next to it may as well.

Thank you very much!
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