Service Request Ticket - # 49778

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2013 01:25 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090298[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag HFN9CK1 Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN9CK1 Location 009

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:48:6A

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Mar 04, 2013 01:48 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Mar 04, 2013 01:48 PM 
Uninstalled Java 7 and installed 6_32
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Lori Burgeson Mar 04, 2013 01:33 PM 
Task reassigned to Lori Burgeson.
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Adam Fyffe Mar 04, 2013 01:33 PM 
Task reassigned to Adam Fyffe.
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Lexie Widmer Mar 04, 2013 01:26 PM 
She said that she had talked to somebody Friday
about this, but couldn't remember the name.  I
searched SR for a request and couldn't find it.
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Lexie Widmer Mar 04, 2013 01:25 PM 
She needs to get this done so she can get into
Banner.  

She is here after lunch till 5 today.
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