Service Request Ticket - # 49783

Service Request Information

CONTACT Name Mercer, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2013 02:16 PM
Department Human Resources Phone 88963
Location Email mercerh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101458[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25015V1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007; ***Transferred license from W#20110925 FEB2015 Adobe Acrobat Pro XI(v.11) from P0093895 & then DEC2016 SR62176 Transfer to new cpu W#20141267,

Wired NIC 78:2B:CB:A6:61:B4

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Mar 06, 2013 09:31 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Mar 06, 2013 09:31 AM 
updated reader
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Adam Fyffe Mar 06, 2013 08:22 AM 
Left VM
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Adam Fyffe Mar 04, 2013 03:42 PM 
Task reassigned to Adam Fyffe.
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Lexie Widmer Mar 04, 2013 02:17 PM 
****This is an email****
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Lexie Widmer Mar 04, 2013 02:17 PM 
The number is 20101458[Edit Inv]. And I am available anytime.
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Lexie Widmer Mar 04, 2013 02:16 PM 
****This is an email****
Hi there,

 

Heather in HR here, ever since I was ¿upgraded¿ to
I believe Windows 7 my computer seems to be having
problems opening pdf files. I takes on average
about 3 minutes to open one file. It¿s been quite
a while since my computer was upgraded, and I
thought eventually the problem may go away, but
that doesn¿t seem to be the case. Could someone
take a look at it?

 

Thanks!

 

Heather M. Mercer                                
                       

Benefits, FMLA, & Worker's Compensation Manager |
Human Resources | Western Oregon University
345 N. Monmouth Ave | Monmouth, OR 97361 |
Lieuallen Admin. Bldg. Rm. 206 | P: (503)838-8963
| F: (503)838-8144 | mercerh@wou.edu
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