Service Request Ticket - # 49790

Service Request Information

CONTACT Name Swartzendruber, Ron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2013 09:02 AM
Department University Computing Solutions Phone 88795
Location Email swartzer@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120638[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 Minitower, 8M, 3.4GHz w/HD4000
Serial No. 7N42SW1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0088432, Adobe Design&Web Premium WIN from P0085326(UCS test licenses)Updated to CS6

Wired NIC 90:B1:1C:87:53:7C

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 06, 2013 09:54 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 05, 2013 09:32 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Mar 05, 2013 09:31 AM 
Task reassigned to Dale Goodell.
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Lacey Davis Mar 05, 2013 09:02 AM 
A GFA Dell optiplex 9010 mini tower and dell
monitor need to be setup and delivered to Ron
Swartzendruber in ITC 008. The new computer W# is
20120638[Edit Inv]. The new monitor W# is 20110989[Edit Inv]. The
computer is replacing the computer with W#
20080360[Edit Inv]. The equipment is located on the counter
in ITC 008.
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