Service Request Ticket

Service Request Information

CONTACT	Name	Gritz, Melissa	Date	Mar 05, 2013 09:44 AM
	Department	The Research Institute	Phone	88096
	Location		Email	gritzm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20120666 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple iPad(4thGen Retina display)16GB Blk WiFi+ATT
	Serial No.	DMPJP55DF188	Location	Going to PDR
	CPU	Dual-core A6X with quad-core graphics
	OS	iOS 6	Software
	Wireless NIC	98:B8:E3:A9:D2:26
	Bluetooth NIC	98:B8:E3:A9:D2:27

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Mar 06, 2013 01:29 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Mar 06, 2013 01:29 PM	dropped off	Add Attachment
Adam Fyffe	Mar 06, 2013 12:03 PM	88096	Add Attachment
Nicole Crane	Mar 06, 2013 10:53 AM	88069 and Todd 219	Add Attachment
Adam Fyffe	Mar 06, 2013 08:25 AM	Task reassigned to Adam Fyffe.	Add Attachment
Adam Fyffe	Mar 06, 2013 08:25 AM	i have the ipad	Add Attachment
Lacey Davis	Mar 05, 2013 10:42 AM	A USB Display Adapter Pro is located next to the ipad. It is to go with Melissa's MacBook Air (W# 20120525). She may need help setting that up also.	Add Attachment
Lacey Davis	Mar 05, 2013 09:44 AM	An apple ipad needs to be setup and delivered to Melissa Gritz in TRI. The W# is 20120666. The equipment is located on the shelf across from the restroom in ITC 009.	Add Attachment