Service Request Ticket - # 49806

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2013 09:42 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090117[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HFKYBK1 Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFKYBK1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:4F:5F

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Mar 08, 2013 06:44 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Mar 07, 2013 10:19 AM 
Task reassigned to Lori Burgeson.
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Joshua Johnson Mar 06, 2013 04:35 PM 
Same as 49801
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Hannah Arriola Mar 06, 2013 10:56 AM 
Computer D3 20090122[Edit Inv] is also not connecting
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Hannah Arriola Mar 06, 2013 09:50 AM 
AND! B1 20090149[Edit Inv] is not connecting to printers.
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Hannah Arriola Mar 06, 2013 09:44 AM 
Along with computer C1 in APSC computer lab is 
not connecting to printers as well.
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Hannah Arriola Mar 06, 2013 09:42 AM 
Computer C5 is not connecting to printers and 
saying there are no printers available. Error 
code 000000xbc4
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