Service Request Ticket - # 49808

Service Request Information

CONTACT Name Snyder, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2013 10:19 AM
Department Natural Science/ Biology Phone 88224
Location Email snyderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090552[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KSFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:82:BE

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Laven Voth Mar 13, 2013 03:27 PM 
Task reassigned to Dyl Karbia.
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Laven Voth Mar 13, 2013 03:27 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Mar 11, 2013 10:55 AM 
I used the super anti spyware to scan the machine
and also clear the cookie from the cache.It help
improve the speed of the machine.
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Nicole Crane Mar 06, 2013 10:19 AM 
His computer is very slow. It takes about 15 
seconds for any new page to load. It is 
especially slow when he is on email. 

It has been going on for about 2 weeks and is 
getting worse. He is not up for an upgrade until 
next year.
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