Service Request Ticket - # 49813

Service Request Ticket - # 49813

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Sargent, Lonny	Date	Mar 06, 2013 02:30 PM
	Department	Athletics	Phone	88438
	Location		Email	sargentl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091011 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	4VJ7RL1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:7D:2E:FC

TECHS	Submitted by	Lexie Widmer	Contact	lwidmer11@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Tracking

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Apr 03, 2013 11:37 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Apr 03, 2013 11:37 AM	set computer back up with lonny after upgraded to windows 7	Add Attachment
Adam Fyffe	Apr 02, 2013 01:21 PM	I keep getting an error about the memory. I have reghoasted the machine updated software replaced ram reseated new ram still not working reghoasting now to a older version	Add Attachment
Adam Fyffe	Mar 20, 2013 09:25 AM	I have login and pass and will transfer documents over to H drive	Add Attachment
Adam Fyffe	Mar 19, 2013 02:58 PM	Lonny will be available at 9 or 1030 tomorrow	Add Attachment
Adam Fyffe	Mar 11, 2013 09:34 AM	Sent email asking about info on HDD	Add Attachment
Adam Fyffe	Mar 07, 2013 03:36 PM	Priority changed from (2) High Priority to (3) Priority.	Add Attachment
Adam Fyffe	Mar 07, 2013 03:36 PM	they have a loaner	Add Attachment
Adam Fyffe	Mar 06, 2013 04:00 PM	Task reassigned to Adam Fyffe.	Add Attachment
Adam Fyffe	Mar 06, 2013 04:00 PM	i have other computer	Add Attachment
Lexie Widmer	Mar 06, 2013 02:54 PM	He had someone drop the computer by.	Add Attachment
Lexie Widmer	Mar 06, 2013 02:30 PM	Cell: 503-680-9978 He really needs the information from this computer as he is in the middle of softball season. He might need a temporary machine. He was surfing the internet and a slew of error messages popped up.: "File system on Local disk c contains critical errors" "run system repair wizard" "Windows Read Error" "Exception processing message" "system cannot drive specified, storage, this request is not available."	Add Attachment