Service Request Ticket - # 49823

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2013 04:13 PM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040372[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 1700n Laser Printer with 4 year warranty
Serial No. 7SK3841 Location PDR

Model 1700N Hostname
Notes 4 year warranty replacement fuser on P0078184 Dec2010, SR40220 Ink/Toner Refill Dell K3756

Wired NIC 00:04:00:3B:7C:7D

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Mar 18, 2013 09:12 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Mar 18, 2013 09:12 AM 
3 comps in hall are now printing to printer, i
added krusty to the sign that said which printers
to print to.  They were prob printing to bart
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Adam Fyffe Mar 18, 2013 08:25 AM 
Task reassigned to Adam Fyffe.
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Lexie Widmer Mar 07, 2013 04:23 PM 
Clarify:
She said the printer name was something like
Hallway-Admin, but I'm not seeing it on the krusty
list.  
The computers and printer are the ones outside of
the cashier's window along the hallway.
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Lexie Widmer Mar 07, 2013 04:13 PM 
They can see the printer but can't select it to
print to it.
Hallway-Admin.
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