Service Request Ticket - # 49828

Service Request Information

CONTACT Name Schaumburg, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2013 09:37 AM
Department Business Services Phone 88361
Location Email schaumburga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060582[Edit Inv] (opens in a new window) Bldg/Room MA 229
Service Tag Description HP LaserJet 4250DTN Printer #Q5403A#ABA
Serial No. CNRXB79165 Location WCPI Office

Model Q5403A Hostname wcpc.wou.edu
Notes Duplexing, 2X500 sheet input trays IP: 140.211.64.29 Ink/Toner Refill

Wired NIC 00:1A:4B:13:C3:2A

TECHS Submitted by Benjamin Arriola Contact barriola10@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Mar 08, 2013 02:58 PM 
Task reassigned to Self Resolved.
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Katie Halvorson Mar 08, 2013 02:58 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Mar 08, 2013 02:58 PM 
called and printer is now working.
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Benjamin Arriola Mar 08, 2013 09:37 AM 
The printer went offline and has not been working
properly ever since.
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