Service Request Ticket - # 49846

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2013 01:30 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050190[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DC:F2:8F

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Mar 26, 2013 03:47 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Mar 26, 2013 03:47 PM 
I remove the machine from the domain and rebind to
the domain. I used super anti spyware to remove
cookie from the cache, and I updated the window.
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Adam Fyffe Mar 25, 2013 11:05 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Mar 18, 2013 10:38 AM 
****This is an email****
Hi,

Just a note.  I got a call from someone (Lehman?)
at UCS saying he could stop by and pick up this
laptop.  If you could just let him know that I've
left it at the front desk (in the TRC, ITC 204),
and that he (or someone else, if it's easier) can
pick it up any time.

Thanks,l
Scott
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Laven Voth Mar 15, 2013 01:48 PM 
left VM
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Lexie Widmer Mar 11, 2013 01:30 PM 
****This is an email****
Hi,

Our of our laptops for checkout here in the TRC,
WOU#20050190[Edit Inv], is currently locking up.  It either
freezes or goes to a white screen, on multiple
tests.  Could someone take a look at it? 

It's in my office, ITC 204C.

Best,
Scott
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