Service Request Ticket - # 49848

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2013 02:18 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024608 Location PDR

Model 8870/DNM Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: Metered Code: 8986 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:04:BB

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Mar 18, 2013 08:54 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Mar 18, 2013 08:54 AM 
Printed fine along with other students printing as
well
Needs maintenance kit
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Adam Fyffe Mar 18, 2013 08:23 AM 
Task reassigned to Adam Fyffe.
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Lori Burgeson Mar 11, 2013 03:50 PM 
No printers can connect to this printer it seems
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Lori Burgeson Mar 11, 2013 03:48 PM 
Printer is in ED 111
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Alyssa Little Mar 11, 2013 02:18 PM 
Computer was having difficulties connecting to the
printer, but when it finally did I sent a document
to the printer and it said printer status was
unavailable, and wouldn't print. There's enough
paper and ink, and printer says that it's ready to
print.
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