Service Request Ticket - # 49853

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2013 09:11 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090472[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405353 Location PDR

Model 8860/DN Hostname ns004.wou.edu
Notes 140.211.76.77 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:C4:2A:8F

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 13, 2013 07:41 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 13, 2013 07:41 AM 
This is a duplicate ticket of #49716.
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Joshua Johnson Mar 12, 2013 11:58 AM 
Task reassigned to Megan Eichler.
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Joshua Johnson Mar 12, 2013 11:57 AM 
The printer 20090473[Edit Inv] is also jamming
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Joshua Johnson Mar 12, 2013 09:11 AM 
There is a printer that is jamming. The printer is
located directly across from HL 116. The printer
is jamming on larger print jobs ussally on pages
that are 30 or more. The printer has been doing
this for several weeks

HL 117
88881
pagell@wou.eud
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